This privacy notice for Sapli solutions S.L. ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services
('Services'), such as when you:
• Visit our website at https://www.sapli.com, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us at info@sapli.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or b
yusing our table of contents below to find the section you are looking for
.What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and th
eServices, the choices you make, and the products and features you use. Learn more about personal information you disclose to us
.Do we process any sensitive personal information? We do not process sensitive personal information
.Do we collect any information from third parties? We do not collect any information from third parties
.How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and t
ocomply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn mor
eabout how we process your information
.In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about whe
nand with whom we share your personal information
.How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electroni
ctransmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or othe
runauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe
.What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Lear
nmore about your privacy rights
.How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws
.Want to learn more about what we do with any information we collect? Review the privacy notice in full
.TABLE OF CONTENT
1. WHAT INFORMATION DO WE COLLECT
2. HOW DO WE PROCESS YOUR INFORMATION
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES
6. HOW LONG DO WE KEEP YOUR INFORMATION
7. HOW DO WE KEEP YOUR INFORMATION SAFE
8. DO WE COLLECT INFORMATION FROM MINORS
9. WHAT ARE YOUR PRIVACY RIGHTS
10. CONTROLS FOR DO-NOT-TRACK FEATURE
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS
12. DO WE MAKE UPDATES TO THIS NOTICE
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU
1. WHAT INFORMATION DO WE COLLECT
?Personal information you disclose to u
sIn Short: We collect personal information that you provide to us
.We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate i
nactivities on the Services, or otherwise when you contact us
.Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and th
eproducts and features you use. The personal information we collect may include the following:
• name
• phone number
• email addresse
• project requirement
Sensitive Information. We do not process sensitive information
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information
)but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name
,country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.The information we collect includes:
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may als
oprocess your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with th
erequested service
• To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests
If you are located in the EU or UK, this section applies to you.The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
• Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you .
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulation
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any
merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers us etheir technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a 'sale'/'sharing' (which includes targeted advertising, as defined under the applicable laws) under applicable US stat
elaws, you can opt out of these online tracking technologies by submitting a request as described below under section 'DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
'Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. Google Analytics We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytic
sDemographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Googl
eAnalytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page
6. HOW LONG DO WE KEEP YOUR INFORMATION
In Short: We keep your information for as longs necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible
7. HOW DO WE KEEP YOUR INFORMATION SAFE
In Short: We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment
8. DO WE COLLECT INFORMATION FROM MINORS
In Short: We do not knowingly collect data from or market to children under 18 years of age
.We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@sapli.com
9. WHAT ARE YOUR PRIVACY RIGHTS
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence
.In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.We will consider and act upon any request in accordance with applicable data protection laws
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. If you have questions or comments about your privacy rights, you may email us at info@sapli.com
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below. Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months: Category Examples Collecte dA. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number
,unique personal identifier, online identifier, Internet Protocol address, email address, and account nameNOB. Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financia linformationYES C. Protected classification characteristics under state o
rfederal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and othe
rdemographic dataYESD. Commercial information Transaction information, purchase history, financial details, and payment information NO E. Biometric information Fingerprints and voiceprints N
OF. Internet or other similar network activity Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements NOG. Geolocation data Device location NOH. Audio, electronic, sensory, or similar information Images and audio, video or call recordings created in connection with our business activities N
OI. Professional or employment-related informatio
nBusiness contact details in order to provide you our Services at a business level or job title
,work history, and professional qualifications if you apply for a job with u
sN
OJ. Education Information Student records and directory information N2K. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profil
eor summary about, for example, an individual’s preferences and characteristic
sYES L. Sensitive personal Information NO We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
• Category B - As long as the user has an account with us
• Category C - As long as the user has an account with us
• Category H - As long as the user has an account with us
• Category K - As long as the user has an account with us
Sources of Personal Information Learn more about the sources of personal information we collect in 'WHAT INFORMATION DO WE COLLECT?' How We Use and Share Personal Information Learn about how we use your personal information in the section, 'HOW DO WE PROCESS YOUR INFORMATION?' Will your information be shared with anyone else
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?' We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be 'selling' of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ('profiling')
Depending upon the state where you live, you may also have the following rights:
• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
• Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
• Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law
)How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by visiting https://www.sapli.com/contact, or by referring to the contact details at the bottom of this document.
We will honour your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser. Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable laws.
Request Verificatio
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use persona
linformation provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, w emay request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes
.If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeal
sUnder certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at info@sapli.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general. California 'Shine The Light' LawCalifornia Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. DO WE MAKE UPDATES TO THIS NOTICE
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws
.We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE
If you have questions or comments about this notice, you may email us at info@sapli.com or contact us by post at
Sapli solutions S.L.
Calle Barcelona 17 Aiguaviva, Girona 17181
Spain
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.
These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
Sales & technical office:
Sapli solutions S.L.
C/Barcelona 17
Aiguaviva (Girona), Spain CP 17181
Complete lines site:
C/Tarragona, 31
Aiguaviva (Girona), Spain CP 17181
© Sapli solutions S.L., All Rights Reserved.
www.sapli.com - www.saplicanstechnology.com